Last updated: 18 August 2026

Social-Lea Marketing respects your privacy and is committed to protecting the personal information you provide to us.

This Privacy Policy explains how Social-Lea Marketing collects, uses, stores and protects personal information when you visit our website, make an enquiry, become a client, enter into an agreement with us or use our website design, hosting, maintenance, SEO or related services.

1. Who We Are

Social-Lea Marketing provides website design, website hosting, website maintenance, SEO, branding and related digital marketing services.

For the purposes of applicable UK data protection legislation, Social-Lea Marketing is the controller of personal information where we determine how and why that information is processed.

Website: social-leamarketing.co.uk

Contact email: info@social-leamarketing.co.uk

2. Information We May Collect

Depending on how you interact with Social-Lea Marketing, we may collect:

• Full name
• Business or trading name
• Email address
• Telephone number
• Business address
• Website/domain information
• Information submitted through contact or quotation forms
• Project requirements and communications
• Signed agreements and electronic signature records
• Billing and transaction information
• Stripe customer/subscription information
• Website administration information
• Domain and hosting information
• Technical account information required to provide our services
• Communications between you and Social-Lea Marketing
• Meeting and appointment information
• Website usage, analytics and cookie information where applicable

We aim to collect only information reasonably necessary for the purposes described in this policy.

3. How We Collect Information

We may collect information when you:

• Visit our website
• Submit an enquiry or quotation form
• Contact us by email, telephone, social media or messaging service
• Become a Social-Lea Marketing client
• Complete or electronically sign an agreement
• Purchase a service
• Start a recurring hosting or maintenance subscription
• Book a meeting
• Provide access to a website, domain, hosting account or other service
• Communicate with us during a project

We may also receive information through service providers used to operate our business where appropriate.

4. Why We Use Your Information

We may use personal information to:

• Respond to enquiries
• Prepare quotations
• Provide website design and related services
• Manage client projects
• Create and administer client agreements
• Process and administer payments
• Manage recurring subscriptions
• Provide website hosting
• Maintain and secure client websites
• Provide SEO services
• Arrange client meetings
• Communicate regarding projects and services
• Provide customer support
• Maintain business and financial records
• Protect our websites, systems and services
• Establish, exercise or defend legal rights
• Comply with legal, tax, accounting and regulatory obligations
• Improve our website and services
• Send marketing communications where we are legally permitted to do so

5. Our Lawful Bases

Depending on the circumstances, we may process personal information because:

Contract – processing is necessary to enter into or perform a contract with you.

Legitimate interests – processing is reasonably necessary for our legitimate business interests, provided those interests do not override your rights and freedoms.

These interests may include operating and protecting our business, managing client relationships, improving our services and maintaining appropriate business records.

Legal obligation – we are required to process or retain information to comply with applicable legal obligations.

Consent – where consent is the appropriate lawful basis, such as certain marketing or cookie activities.

Where processing is based on consent, you may withdraw that consent at any time.

6. Payments

Social-Lea Marketing may use third-party payment providers, including Stripe, to process payments and recurring subscriptions.

Payment information submitted directly through a payment provider is processed in accordance with that provider’s own privacy and security practices.

Social-Lea Marketing does not need to store complete payment-card details where payment processing is handled directly by the payment provider.

7. Electronic Agreements

We may use electronic form and signature providers to issue and manage agreements.

Information contained within signed agreements may include your name, business information, contact details, selected services, electronic signature, date of signature and information associated with the signing process.

Signed agreements may be retained for the duration of the commercial relationship and afterwards where reasonably required for legal, contractual, accounting or dispute-resolution purposes.

8. Website Access & Client Credentials

When providing website design, hosting or maintenance services, Social-Lea Marketing may require administrative access to websites, hosting platforms, domain providers and related systems.

We will only use this access for legitimate purposes connected with providing the agreed service.

Clients should avoid sending passwords through insecure channels wherever reasonably possible and should inform us when access credentials are changed.

9. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers where reasonably necessary to operate our business or provide your services.

These may include:

• Hosting providers
• Payment processors
• Electronic signature/form providers
• Appointment scheduling providers
• Email providers
• Website software providers
• Analytics providers
• Accountants or professional advisers
• IT/security providers
• Government, regulatory or law-enforcement bodies where legally required

Service providers may process information under their own privacy terms or on our behalf, depending on the relationship.

10. International Data Transfers

Some technology providers used by Social-Lea Marketing may process information outside the United Kingdom.

Where UK data protection law requires safeguards for an international transfer, we will rely on an appropriate lawful transfer mechanism or safeguards provided by the relevant service provider.

11. How Long We Keep Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax, contractual and dispute-resolution requirements.

Retention periods may therefore vary depending on the type of information.

Client agreements, invoices and relevant project records may be retained after a project ends where reasonably required for business records or legal purposes.

Website backups held as part of a terminated hosting arrangement may be subject to the retention period stated within the applicable Hosting & Maintenance Agreement.

12. Cookies & Website Analytics

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics, performance, advertising or other purposes.

Where consent is legally required for a non-essential cookie or similar technology, it should not be activated until the appropriate consent has been obtained.

Visitors should be provided with appropriate controls to manage applicable cookie preferences.

Further information about the cookies used by our website may be provided through our cookie notice or cookie-management tool.

13. Marketing

We may send marketing communications where you have consented or where another lawful basis permits us to do so.

You can ask us to stop sending direct marketing communications at any time.

Marketing preferences do not prevent us from sending necessary service communications relating to an existing project, contract, payment, website, hosting service or maintenance subscription.

14. Your Data Protection Rights

Depending on the circumstances and applicable law, you may have rights including:

• The right to access your personal information
• The right to have inaccurate information corrected
• The right to request deletion of information in certain circumstances
• The right to restrict certain processing
• The right to object to certain processing
• The right to data portability in certain circumstances
• Rights relating to certain automated decision-making
• The right to withdraw consent where processing relies on consent

Not every right applies in every circumstance.

15. Your Right to Object

Where we process your personal information on the basis of legitimate interests, you may have the right to object to that processing.

You also have the right to object to the use of your personal information for direct marketing.

16. Data Security

Social-Lea Marketing uses reasonable organisational and technical measures designed to protect personal information against unauthorised access, alteration, loss, disclosure or misuse.

However, no internet-based system can be guaranteed to be completely secure.

17. Complaints

If you have concerns about how Social-Lea Marketing handles your personal information, please contact us first so we can try to resolve the issue.

You also have the right to raise a complaint with the Information Commissioner’s Office (ICO), the UK’s data protection regulator.

18. Third-Party Websites

Our website may contain links to third-party websites.

Social-Lea Marketing is not responsible for the privacy practices or content of independent third-party websites. You should review their privacy information before providing personal information.

19. Changes to This Privacy Policy

We may update this Privacy Policy when our services, technology, business practices or legal obligations change.

The latest version will be published on our website with an updated revision date.

20. Contact Us

For privacy enquiries or requests relating to your personal information, contact:

Social-Lea Marketing

Website: social-leamarketing.co.uk
Email: info@social-leamarketing.co.uk